Refunds and Returns
As our products are made-to-order we only accept returns if the package has arrived damaged or the incorrect package has been delivered. (1) For packages which arrive damaged we will offer a full refund less the cost of shipping. (2) For incorrect deliveries we will have the correct order reshipped free of charge.
(1) For packages which arrive damaged proof of damage must be shown along with your email when inquiring about a return. A photo of the defective product would suffice.
(2) For incorrect deliveries proof of incorrect item must be shown, we shall cross reference this with your order information and will reship your order free of charge. A photo of the incorrect product would suffice.
Contact firstname.lastname@example.org if you would like to return your order.